Support
Shipping and Delivery
·Works on iPhone & Android — QR code works on every phone·Zero App Required
✓Executive Summary
Shipping is free on every Priinteve order. Cards are produced after you complete your profile and order, and typically arrive within a week. If a card arrives damaged or defective, contact us within 7 days of delivery and we'll replace it or refund the card cost.
01
Delivery
- Free shipping on every order
- Cards typically arrive within a week of your order being confirmed
- Your digital profile is live as soon as you publish it — you can share the link before the card arrives
02
Damaged or defective cards
Email support@priinteve.com within 7 days of delivery with photos of the card. We'll replace it or refund the hardware cost. See the refund policy for full details.
Frequently Asked Questions
Common Questions
Can I use my profile before the card arrives?
Yes. Share your profile link on WhatsApp or email as soon as you publish it.
Can I cancel after ordering?
Contact us before the order ships. Once a personalised card is produced it generally can't be returned, since it's made to your specification.
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